Written by: Beth Redfield

Keynote
Marlene Lundy, Senior Partner, Magna Leadership Solutions
What is DISC?
Four Styles within Everyone
D: Dominance = How you handle Problems/Challenge
I: Influence = How you handle People/Contacts
S: Steadiness = How you handle Pace/Consistency
C: Compliance = How you handle Procedures/Constraints
Taking the DISC Assessment is complimentary through Career Connectors: CareerConnectors.org/disc/: Dedicate uninterrupted 15 minutes to complete and get report immediately.
Understanding Your Report to Enhance Your Cover Letters & Resume
DISC is “How” we Behave (Descriptive/Observable)
NOT “Why” we Behave (Analytical/Non-Observable)
General Characteristics:
- General statements to provide a broad understanding of work style
- Statements are separated into three paragraphs:
- Major Talents
- Deals with Problems/Challenges
- Communication Style
Value to the Organization
- Identifies the specific talents and behaviors brought to the job
- One can identify their role in the organization
- These statements can be included in resumes
Ideal Environment
- Identifies the ideal work environment for respondent’s primary behavior style.
- People with limited flexibility will find themselves uncomfortable working in any job not described
- Identify specific duties and responsibilities that are enjoyed and also those that create frustration
Keys to Motivating – Driving Engagement
- People are motivated by the things they “want”
- Once the “want” is satisfied, it’s no longer a motivator
- Ways to be motivated to perform at an optimum level
Keys to Managing – Driving Productivity
- “Needs” which must be met in order to perform at an optimum level
- Can be met by one’s self, while management must provide for others
- Difficult for a person to be motivated when their basic management needs are not met
- Use this as a tool in creating development plans
Areas for Improvement
- Possible limitations without regard to a specific job
- Elements that are hindering performance
- Develop an action plan to eliminate or reduce this hindrance
Understanding Other Profiles to Prepare for Interviews
Compliance: Detail Oriented, Conventional, Exacting
Dominance: Driven, Ambitious, Strong-Willed
Steadiness: Loyal, Relaxed, Patient
Influence: Enthusiastic, Warm, Persuasive
Communication Tips
- Brief description of typical people
- Suggestions to improve communications
- Adapting to the communication style desired by other people to become
- more effective
- Use as a “Cheat Sheet”
Identifying Profile Types – Body Language
C:
- Voice: Monotone, precise, deliberate
- Volume: Quiet volume
- Body Language: Very few hand gestures, direct eye contact, controlled and composed
D:
- Voice: Strong, clear, confident, fast-paced, forceful
- Volume: Very Loud
- Body Language: Uses direct eye contact, Points finger, leans toward you
S:
- Voice: Low voice tone, warm detail-oriented methodical
- Volume: Soft volume
- Body Language: Small hand gestures, relaxed, non-emotional
I:
- Voice: Animated, friendly, rambles
- Explains, casual
- Volume: Fairly loud
- Body Language: Smiles a lot, uses expressive gestures
How to Determine Other People’s Profile, Especially in a Virtual World

Identify their most visible style by choosing the correct focus or pace:
Focus = Task or People
Pace = Faster or Slower
HIRING COMPANIES
Equality Health, Marci Rollo and Aimee Bennett
Vision: A world where everyone has equal access to quality health care and achieves optimum health
Mission: To ensure all people receive quality health care that improves and enriches their lives.
Holistic Approach: A technology-enabled, whole-health delivery model designed to consistently drive quality, efficiency and member satisfaction.
Job Opportunities:
- Behavioral Health Therapist, LCSW
- Care Management RN
- Medical Director, Q Point
- Provider Network Development Manager (Tucson)
- Practice Performance Manager (Houston)
- Quality (HEDIS) Improvement Specialist
- Senior Accounting Analyst
- Vice President, Platform as a Service
Visit their website to apply.
Early Warning, Cyndi Peterson Hash
- FinTech owned by seven of the country’s largest banks
- Almost 30 years old – Headquartered in Scottsdale with about 1,000 employees in the US
- Our identity, authentication and payment solutions empower financial institutions to make confident decisions, enable digital payments and mitigate fraud.
- Best known for the Zelle Network, a financial services network focused on transforming payment experiences.
Job Opportunities:
- Systems Engineer
- Risk Management Manager
- DevOps Engineer
- Application Security Architect
- Director, Finance
- Sr. Financial Analyst (IT)
- Customer Success Analyst
- Business Process Optimization Engineer
- Cyberthreat Intelligence Analyst
- Director, ePMO
Visit here to learn more and apply.
RESOURCES
BestCompaniesAZ: Altogether in one place you can find VERIFIED, trusted companies who have thousands of jobs (120,000 at last count!) open now. Check them out here if any listed hiring companies match your values. For employees who are going through difficult situations, this is a great resource.
Free DISC Assessment: We all like free, so at no cost to you find your behavior traits (which may help point to your values) and what kind of job will likely fit you through our online DISC assessment here.
For details about upcoming Career Connectors events, click here to visit the events page on the website for details about hiring companies and keynote topics!