Career Connectors

Connecting professionals in career transition with hiring companies and quality resources

Career Connectors eUpdate
Subscribe Here

AZ DES

7/15/21: DISC: Understand the Value You Bring

by

Written by Gary Matsuda

You may have a hunch about your strengths and weaknesses but if you ask friends and relatives to give you their honest evaluation, you might get something along the lines of, ‘I love you just the way you are’. Nor are you likely to get feedback if you didn’t get the job offer other than you “weren’t a good fit”. So how can you get a true assessment of your value and areas of improvement? It seems no one else knows you like you do.
Except for DISC. This 21 question test taken in just a few minutes with about 80% accuracy, can provide an appraisal of what you bring to (or take away from) others. Good to know before you apply for jobs and prepare for interviews!

DISC Understanding Your Value


KEYNOTE


As a career planning application, DISC measures behaviors that are descriptive and observable, rather than your ‘why’ or what motivates you. The DISC profile report can be quite overwhelming at first, so Career Connectors brought in leadership expert, Marleen Lundy, Senior Partner, Magna Leadership Solutions. She breaks down how DISC can enhance what you know about yourself, what situations to avoid, and how to improve your professional image and connections. Not only will you know yourself better, but it will help identify others DISC profiles so you’ll know how to speak their language. What a way to create better relationships, build your network more easily, and get what you want!
D.I.S.C. stands for 4 personality styles:

  • Dominance: How you handle problems, are you driven, ambitious, strong willed.
  • Influence: How you handle people by being, enthusiastic, warm, persuasive.
  • Steadiness: How you handle pace, do you think fast, act fast. Are you loyal, relaxed, patient.
  • Compliance: How you handle procedures/ constraints, do you follow rules. Are you detail oriented, conventional, exacting.

The DISC profile report will summarize the general characteristics of your work style into:

  • Major talents.
  • How you deal with problems/challenges.
  • Your communication style.

Value to the Organization
DISC identifies what talents or behaviors you bring to the job, so you’ll want everyone to see this on your cover letter or resume! This section will specifically describe what you offer and how you could fit into an organization. Some statements in these results can actually be copied into your resume or cover letter. Easy!

Ideal Environment
No matter how strong your talents are, they’ll be of little use in the wrong place. DISC will also indicate the Ideal Environment that fits your work style. Here’s where you should consider if the work culture will be favorable or unfavorable to your behavioral preferences. During a phone screen or interview, the type of work environment that’s described could give you clues if the organization suits you. If there seem to be too many limitations on your naturally in-born behaviors, it could mean the job or the culture are not right for you.
Also, the results identify specific duties that you enjoy and those that cause frustration. Inquiring about job responsibilities can be the basis for questions that you can ask during an interview. Of course, we all need have to have flexibility and adapt to different people and situations, but at least you have warning if an organization is too far out of your comfort zone.

Keys to Motivating (you)

This describes how your productivity is driven by external wants. Generally, these motivators are short term, once they are met, they are no longer motivators. But there could be several wants that motivate you (For instance, wanting to be the best at what you do, checking off your to-do list).
Keys to Managing
Shows how you prefer to be managed so that you perform at an optimal level. These needs are more permanent within you and should exist in the way you are managed, or the working relationship will be strained. This information about you can be used to create your development plan so that your manager knows how to bring out the best in you.

Areas of Improvement
It’s easy for others to notice where we fall short, but the trick is finding someone who can tell us objectively and still be friends. Your DISC profile will objectively point out your possible limitations and what behaviors could hinder your performance. Don’t be surprised if this section shows a long list of possible shortcomings, everyone needs to improve. Break it down so that you’ll work on just one or two at a time. This is where you can get the most out of DISC since a concrete plan can be developed and put into action to reduce this barrier to performance.

Communication Tips
Also included in your DISC report are tips on how you can relate better to other DISC profiles which is especially useful during a phone screen or interview. It will specifically tell you what to say so that someone with a different profile will understand you. So, if you want to mirror the other person’s actions while you are on a call or interview, this is great to have as a reference guide.

But check this out: see if you can identify DISC profiles in TV show and movie characters. Films and shows will try and include every personality type in their show so that you can relate to (and be hooked) to their programming. This can be a quick and easy exercise to help you develop observation skills to read other people profiles without knowing their DISC test results.

Identify others by Body language
Communication is 78% body language and inflection. Therefore, to make it easier to build relationships, you should make it easier for others to read you too. That is if they can see you, so be sure to turn your camera on for virtual meetings (unless there’s good reason you want to remain hidden).

Here’s what to look for when attempting to identify someone’s profile:

Dominance

  • Voice: Does their speaking sound strong, clear, confident, fast-paced, forceful.
  • Volume: Turned up to 11!
  • Body Language: Direct eye contact, points finger, leans towards you.

Influence

  • Voice: Animated, friendly, rambles, explains, casual.
  • Volume: Fairly loud.
  • Body Language: Smiles a lot, uses expressive gestures.

Steadiness

  • Voice: Low voice tone, warm detail-oriented, methodical.
  • Volume: Soft volume.
  • Body Language: Small hand gestures, relaxed, non-emotional.

Compliance

  • Voice: Monotone, precise, deliberate.
  • Volume: Quiet.
  • Body Language: Very few hand gestures, minimal but direct eye contact, controlled and composed.

Identify Others Communication Types
These communication style indicators can be clues to determining someone else’s likely DISC profile. Not only will these sharpen your listening and observation skills, but if you can match how the other person prefers how to be communicated with, the other person may become more relaxed with you and you will be more liked.

Dominance

  • Jumps right into conversation without saying hello or using a common greeting.
  • Brief, forceful and gone.
  • Puts entire message in email subject line.

Influence

  • Entertains when talking.
  • Holds long conversations.
  • Emails are log and overuses exclamation points, underlines, and emoticons.

Steadiness

  • Asks “How are you?” and sincerely wants to know.
  • Projects genuine warmth.
  • Patient and good listener.
  • Writes to stay on touch.

Compliance

  • Prefers formal names (Pay attention how they pronounce their name and nail it.).
  • Emails are sent to clarify or explain.
  • Uses attachments as supporting data.

There is a wealth of useful information in the DISC report to help your resume and cover letter be a stand-out, how to communicate and present yourself during professional interviews and improve other personal interactions. And you can get it FREE with Career Connectors!
For more insight on how you can use your DISC profile and more of Marleen’s career services (Career Connectors get a %15 discount) contact: Marleen Lundy for more information.

HIRING COMPANIES


Arizona Department of Economic Security
Nancy Stanford, Recruiting Manager

Everyone needs genuine help now and then and if you’re sympathetic and want to make direct impact on your neighbors who need a temporary boost, consider the opportunities with AZ DES!
There are meaningful opportunities that will make you rethink that working for the government isn’t purposeful and these include:

  • Adult Protective Services Investigator
  • Direct Care worker
  • Case manager
  • Administrative Assistant
  • Financial Analyst
  • HR Generalist
  • Mainframe programmer
  • Legal assistant
  • Administrative Law Judges
  • And many more! Postings change daily
  • Get hired and you’ll be eligible for the Arizona State benefits that are rarely matched in the private sector.

Apply thorough AZ State Job Board: www.azstatejobs.gov

Express Employment Professionals
Daria Orozco, Owner

You wouldn’t think of a staffing company as a career choice, but here you are.
Express Employment Pros gives you a personalized approach to job seeking and provides:

  • Training, skills assessment
  • Career choice (over 200 positions open in many industries)
  • Time to evaluate position
  • Benefits to cover you while you are temping
  • Market you to their client companies
  • Wage negotiations, resume and interview advice

Although this is a staffing company, it has various employment options. You don’t have to stay employed with Express Pros forever, but you can if you want to.

Internally they are hiring for:

  • Outside Sales/Business Developer
  • Front Office Coordinator
  • Employment Specialist
  • Professional Recruiter
  • Franchise Manager

Express valley-wide is hiring for over 200 positions, including:

  • Accounting Analyst
  • Procurement Specialist
  • Scheduler
  • Customer Service
  • Bilingual HR Assistant
  • Bilingual Cashier

WealthWave
Jason Wiseman, Sr. Marketing Director

If you aren’t sure about returning as a corporate employee with a steady paycheck, here’s an opportunity to exploit your strengths through your own business or side gig. At the same time if you are hesitant about going all in towards being an entrepreneur, this organization is flexible enough so they can help you transition into something part time.

Their mission is to educate on financial matters so people are prevented from making easy avoidable financial mistakes, through their program, ‘How Money Works’. If you want to help those who are frustrated with investments, consider this business opportunity. You can jump in with both feet or dip your toes in first and start part time.

Speak to:
Jason Wiseman, Sr. Marketing Director
480.861.6111
Jason.Wiseman@wealthwave.com
https://wealthwave.com/jasonwiseman
https://howmoneyworks.com/jasonwiseman

9/24/19 – Expert Tips on How to Navigate the ATS

by

Written by Julia Churan

It sounds so easy to apply for positions online. No hassle driving to a prospective employer’s office and trying to find someone that will accept your resume, or sealing a copy in an envelope and running it to the post office only to wait for a call that may or may not come.

The reality is there are so many websites that promote the same jobs and each one wants you to upload your resume with the hope of landing your dream job. Then there is the anxiety of whether your dream company actually receive it and are they considering you. Did some bit of technology between your internet provider and the company’s recruiters go haywire? You wonder if you will get a call and you may never even know if the role was actually filled or if your resume was seen by the hiring manager. The whole process can often feel overwhelming, impersonal and extremely frustrating.

Making Sense of the Online Application Process

Keynote Speaker: Jackie Schierenberg, Dignity Health

Jackie took the stage with over 20 years of experience in talent acquisition. She was there to share her insights from the other side of the job search: the recruiter’s perspective. Her focus has been on finding top talent, understanding HR technology and maximizing social media in the hiring process.

How does a Recruiter find talent?

  1. Candidate submissions
  2. Past applicants whose data is still in the applicant database
  3. Current employees
  4. Referrals – both internal and external
  5. Social Media – Indeed, Glassdoor, LinkedIn, Facebook
  6. CRM – databases of acquired names through Talent Pools and other sources
  7. Boolean Search
  8. Conferences and Association Lists
  9. Job Boards

Most companies give current employees first consideration. Roles that are more difficult may require more extensive methods of search.

The ATS

The database system that recruiters use to manage the entire hiring process is known as an ATS or Applicant Tracking System. The software will do everything from post new job requisitions on websites, store and help categorize candidate resumes, manage the interview process and track activity on any particular job opening.

Companies rely heavily on these systems to process the hundreds of applications that may come in for a posting in a faster, more efficient manner.

Some ATS systems allow new postings to populate the company’s portal and the most popular job boards in a fully-automated way. Many of the newer systems are using artificial intelligence to aid in the overall process and remove human bias.  Companies are able to maintain compliance and pull reports to analyze metrics about a specific posting, role, candidate and more.

Most job searches today start on Google.com. Candidates can search to see who is hiring, research desired companies, learn minimum requirements and keywords to include in their resume, gather salary information and tips for interview preparation.

Tips to Be Aware of When You Upload a Resume to an ATS

  • Keep things simple! – Many ATS systems will strip formatting or even omit information if they find unknown tags within the document. Font type, bullet points, and some file types can “confuse” older systems. Consider a basic formatted version specifically for uploading online.
  • Be aware of the requested file type – Jackie recommends using a PDF format unless noted specifically.
  • Keywords – Be sure your resume has terms the are specific to the role and used in the company’s description. You can use generic keywords for a specific job, but if you are looking for a nursing role and the description specifies RN, be sure to use RN rather than Registered Nurse.  Some recruiters may include both when they search for candidates, but you have a greater chance of rising to the top of the search by using the exact terms from the company’s posting.

Do Your Homework

There are so many resources today, applicants have no excuse for not preparing when applying and interviewing for roles.

  1. Start with a Google Search – Understand the business, the products and get perspective on the corporate style and culture.
  2. Leverage Your Network – Reach out to friends and social media groups to find people to share insight about the company or role. Try to find people who are connected to individuals within the hiring team.
  3. Company Career Groups – Many large companies will have their own Career Groups where you can interact with the HR team and even inquire on status or resumes.
  4. Glassdoor.com – Research the interview tips, salaries, and benefits.
  5. Indeed.com – Recruiters monitor this chatter and reviews.

Other Tips to Staying Aware in the Search

Apply Directly to the Company’s Website. The job boards may not be as up-to-date with positions and a resume can get lost between the different systems.  Your best bet is to go directly to the source.

Sign Up for Email Alerts – This feature is often in the search function or after you have uploaded your resume on the company website. It can save you time from checking that company’s website every couple of days for new postings that meet your criteria. You may also be one of the first candidates to apply if you are on these lists.

Join Talent Pools – These are often available on the employer career portals. Sourcers are tracking engagement and this is a great way to show interest in the organization. This will allow you to become part of recruiting news or email campaigns.

Recruiters Often Tag Candidate Profiles – Try to make personal connections with the talent team by social media, career fairs, and even cold calls. Recruiters can apply tags to a candidate profile to make candidates easier to find later.

Email and Text Campaigns – Recruiters will send prospective emails to potential candidates from past applicants and talent pools. Keep your resume current in the ATS.

White Text Trick – Put added keywords at the bottom of your resume in white text. They won’t be detected when printing, but when a recruiter runs a search, they may help you get picked up.

Meet the Minimum Qualifications – If you do not meet the minimum requirements, you will not make it to the hiring manager through the talent team.

Be Discoverable – Companies can see the different resumes you have submitted and your history, but the hiring company is likely looking at your most recent one. Make sure your profile is as complete as possible to be found.

Cover letters – Recruiters generally do not read cover letters. Make the resume and cover letter all one document before you upload them to the system.

Get Personal With Recruiters – Leverage LinkedIn to find recruiters and hiring managers.  Search for them on Google and make a call or reach out directly to the talent or hiring team.

Track Your Application on the Career Portal – Many companies today do not notify applicants when the position has been filled, so watch your profile on the company’s portal.

Hiring Companies

Dignity Health

Marcos Day, Recruiter

Dignity Health is one of the Valley’s largest healthcare providers and growing with a recent merger. They will soon be known as CommonSpirit Health and serve 22 states. They often carry up to 8600 open positions at any time.

CommonSpirit offers a strong benefits package including a Zero Premium Option for employees plus a pension plan & 403(b) company match program of up to 6%. They also invest in their staff with a variety of educational and financial services.

Current Career Openings:

  • Patient Facing Roles – Nurses, Rehab Therapists, Radiology, Lab Techs, Patient Transportation
  • Non-Patient Facing – Food Service, Facilities, IT, CyberSecurity, Accounting, Finance, Marketing

Applicants are encouraged to apply on the Careers Website.

Copper Springs

Cooper Springs is a part of Springstone. They have mental health and addiction services in 17 states and are opening their newest facility in East Valley, Copper Springs – East.

There will be many clinical and non-clinical opportunities available for this new location. Check out their Career Website or contact Melissa Barry regarding the new Gilbert location.

Terros Health

Tracy Outlaw, Recruiter

Terros is a non-profit, integrated care provider in the valley. Since 1969, their mission has been to serve the needs of the public with integrity, passion, and empowerment. Today they provide services through 19 locations around the state of AZ in Primary Care, Counseling, Health & Wellness, and Addiction services.

Current Openings:

  • Front Office Staff
  • Behavioral Health Techs
  • Clinicians
  • Recovery Support Specialists
  • Case Managers

Apply online at https://www.terroshealth.org/

AZ DES – Department of Economic Security

Nancy Stanford, Recruiting Manager

DES is the second largest agency of the State of Arizona with more than 7,700 team members.  They assist over 2.9 million Arizonans each year through the following agencies:

  • Division of Aging and Adult Services (DAAS)
  • Division of Benefits & Medical Eligibility (DBME)
  • Division of Child Support Services (DCSS)
  • Division of Developmental Disabilities (DDD)
  • Division of Employment & Rehab Services (DERS)

Along with a comprehensive benefits package and time off, DES is one of the few employers to offer Arizona Retirement Systems with vesting after 5 years and a 12% match.

Current Openings:

  • Adult Protective Services Investigators
  • Program Service Evaluators
  • Direct Care Worker
  • Customer Service Reps
  • Case Managers
  • Finance roles
  • HR Roles

Application Process

  • Visit https://azstatejobs.azdoa.gov/ for current postings.
  • Be sure to watch for position closing dates, salary and job grades. Interviewing will not begin until the position close date.
  • Use keywords at the very beginning of your resume.
  • When applying and uploading a new resume, delete the old one first.
  • Recruiter’s information is always posted.
  • No ATS system is used, all resumes are reviewed individually by a recruiter.
  • Follow up with the contact in the job description and always refer to the Job ID#.
  • Keep applying!
  • Remember – Salaries are posted and always negotiable.

Upcoming Events

Diversity Talks – October 3, 4:00 p.m. – 7:00 p.m.

This is the 5th Annual Diversity & Inclusion Event in conjunction with BestCompaniesAZ to help Arizona’s top employers meet talented individuals from all backgrounds, ethnicities, experiences, beliefs and abilities.

The panel will include USAA, State Farm, Freedom Financial Network, GoDaddy, AMEX, USAA, Farmers Insurance and Charles Schwab. There will also be a career fair with top companies.

To register or learn about the participating companies, visit the Event Page.


Finding and Landing a New Career FAST! – October 10 in Scottsdale


The Networking Brief – October 22 in Gilbert

See the Events Page for complete details of these and other upcoming events. Register today.

Closing

Jessica Pierce, Founder/CEO of Career Connectors, took the stage to thank everyone for taking the next step in finding a new career.

She recognized the many hiring companies, sponsors and partners including Goodwill of Central & Northern Arizona and Brighton College.

Anyone interested in IT, funding is now available up to $4000 for tuition assistance of online certifications through Career Connectors Academy and AZ@Work. To learn more about these opportunities, connect with a staff member and visit the website.

Every seeker was encouraged to network with other seekers, build more LinkedIn connections, take a free DISC assessment and have a professional portrait taken by a photography volunteer at the event. Professional resume writers, LinkedIn experts and Career Coaches are also available at the event to perfect your search tools.

Thank you to Central Christian Church for hosting the event and the 90 volunteers that serve Career Connectors around the Valley.

02/22/18 – Activate Your Job Search

by

Activate Your Job SearchWritten by Miriam Spinner

I know how it feels. I was there not knowing how to job hunt after an extended time in the workforce. And, it isn’t fun. This time might seem incredibly difficult. But, believe me, in the long run, you will remember this transition period as a lightening rod in your career path. I knew one thing: if I my job strategies were the same as in the early 2000, this journey will last a long time.

So what is different?

Keynote Speaker

Kevin Dumcum told us how to re-think how we search for our next opportunity with “Ten Lessons”.

Lesson I – Recognize that job loss is traumatic

It seems like a normal day – in the beginning. You get the call from HR, and you start to feel your heart pump real hard. Research shows that losing your job has similar traumatic ranking as the death of a loved one. You will likely move through a series of emotions – doubt, fear, anger, shame, sadness and finally empowerment. Kevin tells us we will have good days, and not-so-good days.

Take time to process your emotions so you can move forward and inject positive energy in your job search.

Lesson II – Understand how companies think

Companies don’t exist to provide employment. They exist to create profit for their shareholders, right? Companies are affected by the economy such as a technology disruption or mergers. They can’t guarantee job security, so don’t take it personally.

Separate your self-worth from your company’s collateral damage of cutting costs. You define you, not the company!

Lesson III – Control your own career path

It is your choice to protect yourself with re-tooling your skills, or seizing a new career path. When you lose your job you are tempted to grab on to the next opportunity, and ignore the warning signs. Give yourself permission to hold out for a good fit if you can, and try consulting, a bridge job or even a side hussle.

Don’t jump from the frying pan into the fire.

Lesson IV – Take care of yourself

You sleep until 9:00 am day 1 after you received your pink slip, and you open up the computer to apply for jobs. Go for a hike instead. Discover what calms you. Embrace the hobbies that you love.

You need to recharge – but with the right balance of work and play.

Lesson V – Decide what you really want

Kevin tells us that when he was laid off he reviewed the job boards and applied for jobs he thought he could do – an office manager, maybe an HR role (I can do that!). But when he hit submit, he knew it wasn’t a good fit.

You have been given a gift to think about your career, and to course correct. Think about your values and challenge yourself – What do I really want to do?

Honor where you are now, and take the opportunity to determine your purpose.

Check out these resources to help you:

✓What Color is Your Parachute? by Richard Bolles
✓Self-directed exercises – visual representation of what you want to do
✓Strengths Finder – identifies top 5 strengths; $15.00 assessment; 45 minutes.
✓Myer Briggs – identifies your personality type; 3 versions
✓DISC – free option with Career Connectors
✓ONetOnline.org – government site; tells you what is required to be successful
✓CareerOneStop.org – provides hiring trends in your area and average salary
✓Phoenix Business Journal – list of companies by number of partners, sales, and more.
✓BestCompaniesAZ.com – compiles an engagement survey for local companies.
✓Arizona@Work – government owned; resume writing workshops; interview skills
✓Goodwill – private; 18 career centers
✓Library – multiple resources at no cost

Lesson VII – Find all the jobs

Is clicking “apply” over and over helping you reach your job searching goals?
Check out the resources below for better job search strategies:

✓AZJobConnection.gov – state wide; apply for jobs directly on the company site
✓Job Boards – Indeed; Careerbuilder; Dice; Simply Hired; Snagajob
✓LinkedIn Jobs – Recruiters post positions on LinkedIn first!
✓Social Media – If you are not on it perception could be that you are hiding something, or you don’t know how to use it. Use it wisely!
✓Google – enter “jobs” and a list will pop up!; Use the Chrome browser
✓Facebook – enter “jobs”
✓ Job Fairs – Tips: 1 )Ensure you ask “How do you see me fitting into to your organization?” 2) Get to know recruiters – they know each other! 3) Know yourself and the problem you want to solve

Hidden Job Market

Some positions are never posted. Maybe someone put their notice in recently, or the organizations want to keep the position private.

Find your target companies that you know and like.

Networking

Networking is an important part of your job search strategy. But, attending happy hours or just showing up will not help you when you are not clear on what you want.

Kevin provided 3 surefire resources for networking.

✓Networkingphoenix.com – has an amazing calendar of events. Some are fee based vs. member associations.
✓Belong to a professional industry association. As them “Can I attend if I volunteer”?
Let them now you are in a job transition. How about volunteering at the registration desk
(easy way to meet people!)
✓Facebook events – professional groups and social groups. Find something you enjoy.

Lesson VIII – Volunteer

Kevin suggests it is good for the soul. It can help you gain skills, and you can put on your resume, secure a letter of recommendation, and even introductions.

Lesson IX – Expect rejection

Kevin’s story

Kevin found a contact on LinkedIn that reported to the hiring manager of a market research organization that he had an interest. He secures the first interview, and kills it!
But the scope of the worked changed, and they wanted someone at the VP level. After 2 minutes, the opportunity evaporated – poof!

His backup plan was to work in an area that he had experience – a call center. He was thinking “ I just need to have my foot in the door”. There were no openings.

Kevin recharges himself through quiet time. He forced himself to network (uncomfort zone for sure), and volunteered to help present marketing events for job seekers. He also volunteered for homeless shelters to help people secure jobs. He looked up nonprofits, and was engaged with Career Connectors in the beginning of the launch. At the end of the event, Jessica Pierce shared with the group a list of job openings. When Kevin heard Goodwill, it registered. He contacted them and was hired!

Lesson X – Success breeds success

“Get hit and keep moving forward!” Rocky

Hiring Companies

Department of Economic Security
Nancy Stanford, HRA Recruiting Manager

DES has multiple divisions, and the top 5 active are 1) Aging and Adult Services 2) Benefits and Medical 3) Child Support Services 4) Development Disabilities, and 5) Employment Services, Job Training, Disabled Veterans . There are 2700 team members, and $4 billion is invested annually. The culture is about helping people, so they look for candidates that care about humans.

Quick Tips

 Know your Job ID
 Know the close date
 Know your contact name, number and email, and follow-up.
 Use key words in the beginning of your resume

Contact Nancy at AZStateJobs.gov, and for open positions. Currently this includes Paralegal, Budget Analyst, System Testing Analyst, Mainframe Applications Engineer, Payroll Supervisor, Special Investigator, QA Analyst and many more.

HonorHealth
Robin Ersland, Talent Acquisition Sourcer

HonorHealth is a nonprofit and has deep community based programs. They employ 12,000 workers. They are affiliated with Desert Mission and NOAH services. Employees are passionate caregivers, and they value a top patience experience. HonorHealth has stellar health care benefits, including onsite childcare services.

There are currently 500 job openings including Applications Analyst, Chief Information Security Officer, Case Manager, CT Technician, Surgical Technician, Behavioral Health Counselor and more. Go to www.honorhealthjobs.com for more detail.

Resources

Department of Economic Security/Unemployment Insurance
Jim Sorenson, UI Client Advocate Manager

Every state has their own legislative rules and laws. States outside of Arizona may pay more unemployment compensation. If you worked outside of AZ, you may want to apply for unemployment in a different state. If you received severance, unemployment compensation eligibility starts the week post the last week you receive severance. For example, if you received severance for 6 weeks, you are eligible at week 7. Benefits are up to 26 weeks in a 52 week period.

Check out the WIA program for eligibility.

Do you have more questions? Click here for more detail.

Thank you, Jim for singing your original song entitled “What are You Waiting For”

WOZ U
Scott Caruso, Admissions Advisor

Inspired by Steve Wozniak, co-founder of Apple Computer, WOZ U specializes in technology and career-based programs designed to get people into the workforce quickly and affordably. Led by higher education experts, students will learn the skills necessary to take flight within the technology industry and receive a certificate of completion upon graduation.

WozU teaches Java, JavaScript, .Net, Ruby as well as Data Science and Cyber Security. To learn more, attend one of their upcoming Byte Clubs or Demo Days– or visit the website.

Closing

Sheila Coulam, Director of Operations for Career Connectors, reminded us to download portraits, and for no-cost resources check out the event recap and career advice blogs.

The next Career Connector event is on Tuesday, February 27 in Gilbert, AZ. Keynote speaker Cary Pfeffer will speak on “Telling Your Story”.

12/06/17 – Brand Elevation: Power Up Your Influence in 3 Simple Steps

by

Brand ElevationWritten by: Connie Huber PHR SHRM-CP

What do Oprah, Lady Gaga, Justin Timberlake, Martha Stewart, Jennifer Aniston and Snoop Dogg have in common? Not only are they all celebrities but also masters of personal branding. Personal branding isn’t restricted to the rich and famous but also professionals.

KEYNOTE

Brand Elevation: Power Up Your Influence in 3 Simple Steps
Felicia Davis
There are many factors that contribute to our professional success. Felicia emphasized that “your brand is arguably your most important asset.” But how do you achieve an elevated brand? Felicia provided a road map to a prominent and leading brand.

4 BLIND SPOT BEHAVIORS
Each of us has a behavior that holds us back in achieving our goals. Common blind spots include:

  1. Hiding Out: Are you going incognito and practicing your best introvert self? Are you avoiding putting yourself out there?
  2. Impostor Syndrome: Do you continuously ask yourself, “Am I good enough?”
  3. Clear Boundaries: Are your boundaries clearly defined for you and others you interact with? Boundaries embrace our values/value system. Do you enforce them and do others respect them?
  4. Status Quo Behavior: Are you not putting changes in place and still waiting for magical results? Are you doing just enough to get by?

These blind spots are keeping you on a losing streak of missed opportunities and a powerful brand!

WHY PEOPLE CHOOSE YOU
There are a number of reasons why candidates are selected as a final candidate/promotion. Studies have revealed that 10% are chosen for skills; 30% for passion; and 60% for positioning and presence. It has been shown that presence dictates a “yes” 90% of the time.

HOW WELL BRANDED ARE YOU?
Felicia introduced a mini assessment to establish how well branded we are. Our answers determined if we had a Potential, Rising, Super or Mega Brand. It is important to remember that branding is a process and evolves over time.

BRANDING REQUIREMENTS
Several factors need to be defined and demonstrated by your brand.
1. CLARITY: Who you are and are not.
2. CONSISTENCY: Your message should mirror who you are.
3. CONSTANCY: Continuous visibility to your target audience.

BRAND EFFECTIVENESS
Felicia noted the effectiveness of your brand and its presentation are evaluated by your REPUTATION (gets you known); RELATIONSHIPS (gets you access) and RESULTS (increases your value). Your reputation, relationships and results all measure how effective your brand is.

WELL-EXECUTED BRAND
A well-executed brand brings with it many benefits including:
• Building trust and loyalty.
• Increasing earning potential.
• Engaged conversation, support and evangelism of your message.
• Closing the gap between your identity and the perceptions others have of you.
• Differentiate you as a professional more than price and function.

HOW DO YOU ELEVATE YOUR BRAND?
What a great question? Fortunately, Felicia shared with us her 4 power moves that will elevate your brand:

  1. Know and own your narrative. Your narrative is what shapes your brand identity. There are 3 common challenges in developing your narrative. Those obstacles include “don’t know what you don’t know, voice doesn’t matter, and the comparison trap”. Felicia indicated there are two questions you need to answer to avoid the described challenges. You need to know the answer to “what do you believe about the future success of your field or industry and what will be my role in making it happen”.
  2. Be magnetic. Being a magnet or having brand magnetism requires you to position what you do with the right people at the right time. To be a success you need to be clear on who your audience is and understand their problems, challenges, desires and secret fears. This move also has common challenges including “waiting to be discovered, missing key relationships and unable to articulate value”. One way to resolve these issues is to “be clear about the value you bring and how it impacts the organization.
  3. Develop brand ambassadors. These individuals bring brand loyalty. To develop brand loyalty, you need to be clear that your target audience is your partner in your success. Challenges surrounding this move are commoditized conversations, not knowing the agenda and silo mentality. To resolve these roadblocks, you need to have high-stake conversations and understand the agendas of others.
  4. Get visible. Being visible leads to brand loyalty and brand voice. You need to be noticed, known, and vocal. Those factors challenging your success are the fraud factor, comparison & conflicting messages. Becoming visible requires you to avoid being invisible, a voyeur, laying low & watching others shine. Most importantly you need to decide where you would like to be.

DEVELOP YOUR STRATEGY
Developing your strategy to achieve your desired brand requires you to know the answers to “What do I want to be known for?”; “What do I want to be known as?”; What do I need to give up in order to be visible and create my desired legacy?”; and “What’s the first step?”

As you elevate your brand, remember that it is a process and does not happen overnight. The rewards from a powerful brand may not make you a well-known celebrity but you will be a rising star in your profession.

Your brand is what people say about you when you’re not in the room.Jeff Bezos, Amazon

HIRING COMPANIES

AZ DES
Ruth Ford, Recruiter

The mission of AZ DES is to help Arizonians reach their potential through temporary assistance for those in need, and care for the vulnerable. There are several divisions providing a full array of services: Aging and Adult Services, Benefits and Medical Eligibility, Child Support Services, Developmental Disabilities, Employment and Rehabilitation Services, Early Intervention Program and Community Outreach.
Employee benefits include medical, dental, and short and long-term disability insurance; paid time off; work-life balance and retirement. A sampling of current openings are Employee Relations Specialist, Child Support Services Call Center Agent, Caregiver, Case Manager Lead-Early Intervention, Rehabilitation Services Specialist 3, Auditor 2, Physical Therapist, Training Officer 2, Financial Exploitation Manager, State Monitor Advocate, and Core Services Engineer/Supervisor. If interested, apply on the AZ DES website.

Lifewell Behavioral Wellness
Wendy Christensen, Recruiter

Lifewell Behavioral Wellness was formed in 2011 as part of a merger. The organization has over 80 years of cumulative experience and offers a wide array of services and care for adults who are diagnosed with a serious mental illness, general mental health issues and substance abuse disorders. Services range from residential, outpatient, supported housing to vocational rehabilitation services; and transportation.
Lifewell offers competitive salaries, excellent benefits, personal and professional growth; learning and development; and having a positive impact in their client’s life. Available opportunities are Clinician Associate I(BHPP), Application Developer, Claims Specialist, Drivers, Intake and Housing Specialist, Client Service Representative, Case Manager, Psychiatrist, Maintenance Technician and Therapist. For more details and apply online.

All About People
Desirae Noonan, Corporate Branch Manager

All About People is a staffing and recruiting firm that puts people first whether those individuals are job seekers, client companies or franchise owners. The firm is “generalist” by nature. Opportunities are everything from clerical/administrative needs to senior leadership and all corporate functional areas in between. Current openings are Credentialing Specialist, Claims Specialist, HR Benefits Coordinator, Part Time Customer Service, Recruiter, Clinical Administrator, Bankruptcy Legal Assistant, Accounting Specialist, Tax Accountant, Exam Technician, Legal Secretary and more. Please refer to the website for more details.

Allstate
Tom Wheeler, Field Sales Leader

Allstate was established in Chicago in 1931 and has been in business for 80 years. Allstate is #81 on Fortune 100 list and has an employee population of 70,000 employees in the US and Canada. The SW region is composed of AZ, OK, NV, NM and UT. Allstate is one of the most recognizable brands in America and has 47 products to help serve its customers’ needs.
Available positions include Claims Analyst, Product Management, Information Technology, Agency Owner and Licensed Sales Producers. The company is military friendly and offers free education to veterans and a bonus award of $500. In addition, Allstate has a $10,000 referral award. To learn more about careers visit Allstate’s website.

RESOURCES

Grand Canyon University
Scott Bromander, Head of Education, Non-Degree Technology Programs

Grand Canyon is launching a Coding program. Students will learn immersive software engineering in a Java pilot program free of charge. Students need to complete the program to avoid tuition costs. Prior coding experience is not required. Classes start January 8 and run until April 27, 2018, Monday-Friday, 9 am- 5 pm for 15 weeks. The program is limited to 20 students. Candidates must complete admissions requirements to be considered for the program by December 17. Interested applicants are to contact Scott Bromander.

Coder Camps
Jason Jones, Sr. Admissions Advisor

Coder Camps prepares students for a career in software development with immersive coding boot camps, online instruction, and career placement support. Graduates are equipped with a practical knowledge of full-stack software development, interview skills and a portfolio demonstrating their abilities. Coder Camps’ accelerated learning programs are offered full-time, part-time and online. The school is the only code camp to offer graduates lifetime access to all courses, a community of developers, and career services for free. For more information or to apply, visit their website.

CLOSING

Jessica Pierce, Executive Director, Career Connectors, closed the meeting by thanking North Phoenix Baptist Church and the volunteers. For additional information on this event and future events, please visit the Event Schedule. 

Nobody can go back and start a new beginning, but anyone can start today and make a new ending.Maria Robinson

2/1/17 – Exposing the Hidden Job Market

by

Absolutely Abby KohutWritten by: Connie Huber PHR SHRM-CP

As job seekers, we use many sources to help us to find our new position. The job search is frustrating and disappointing to say the least. Our interest is peaked whenever we learn there is a source that will guide us to success. One source that we hear over and over again but know little about is the “hidden job market”. The “hidden job market” is a very stubborn statistic in the world of job seeking, or more specifically, networking. The “hidden job market” is comprised of 80% of those jobs that are never advertised.

Keynote Speaker

Exposing the Hidden Job Market
Abby Kohut, @Absolutely_Abby

Abby challenged us by asking how we would go about hiring a nanny. For all of us, our children are very dear to our hearts and we take every effort in making sure our children are protected. In filling a position, employers want to find the perfect candidate that will be an asset to their organization.

WHY NOT POST THE POSITION?
There are a number or reasons why employers would not elect to post the position. Those factors include:
• Trust Factor
• Cost of Advertising
• Deluge of Resumes
• Tipping Off the Competition
• Position is Confidential

STEPS FOR FILLING A JOB
In filling a position, there are several steps and considerations in determining how to fill a job.
• Consider present employees-anyone qualified and/or interested.
• Consider past employees.
• Employee recommendations.
• Search Applicant Tracking System, Monster or LinkedIn.
• Post internally.
• Post the job.

A SMORGASBORD OF IDEAS
Abby’s goal was to wet our appetite in ways to discover hidden opportunities.
ALLOW FOR SERENDIPITY

THE NEVER ENDING INTERVIEW
• During your job search, you should tell everyone you meet that you are looking for a job. Be sure to let those individuals know what you do.
• Church, Alumni Groups, the gym, Associations, fraternities, friends, family, co-workers and neighbors are all great resources for you to connect and inform of your job search goals.
• Other contacts that have led to a job offer have been while getting a haircut, washing your car, the exterminator and a neighbor while taking out the trash.

“I AM BETWEEN SUCCESSES!”
When people ask us what we do, we quickly reply, “I am unemployed!” Abby encouraged us to reframe our response to “I am between successes!” Doing so places the job searcher in a more positive light and makes you a more desirable candidate.

SOLVE PROBLEMS FOR COMPANIES WHO DON’T KNOW THAT THEY HAVE THEM.
Abby shared the story of a women who had shopped at a major drugstore chain and never had an employee share with her the company’s savings and rewards program. The customer who was very talented in marketing proceeded to reach out to the company’s CEO and shared her ideas on how to present the program to customers. In return, the customer was flown to the corporate office to personally share her ideas with the CEO. By the end of her visit the company had created a job for her and extended the offer to the woman.

DELIVER A PRESENTATION
Take time and establish how to save money for a company. Determine a value proposition and what you do better than someone else. Put your ideas into a presentation and deliver to one of the following:
• Association/Organization
• Chamber of Commerce
• Alumni Event
• SHRM Event
Your audience can open potential opportunities to you to perform contract or full-time employment.

TAKE/TEACH A CLASS
This activity offers a wealth of networking opportunities. You will meet fellow professionals in your field. The company usually pays for expensive classes. You could very well connect with someone who could give you an invaluable lead or introduction.

INTERESTING HOBBIES
• Beekeeping
• Stamp Collecting
• Ballroom Dancing
• Plane Spotting
• Needlepoint
• Ping Pong
Your hobbies can introduce you to hidden opportunities.

FILL THE TIME GAPS
Employers view employment gaps in a negative light. Seek out ways to make your time productive and offer the possibility of hidden jobs. Some ideas are:
• Take or teach a class.
• Volunteer
• Take care of children or family.
On your resume be sure to note the reason for the time gap.

HIGHLIGHT YOUR INTERESTS
Be sure to highlight your interests on your resume. The person reading your resume may share similar passions or it may peak his/her rationale in meeting you.

USE LINKEDIN EFFECTIVELY TO OPEN DOORS
LinkedIn sends notifications to you informing you of your network’s birthdays, new jobs and work anniversaries. Seize the moment to send a congratulatory note and invite the professional to a cup of coffee. Wait a week after you receive the reminder so your request does not get missed in all the other comments.

HOBNOB WITH THE C-SUITE…..CEO, CFO, COO
The best venues for these connections are the following.
• Paid Seminars/Events
• Conferences
• Church
• Golf Course
• Volunteer
• Buy Stock….Doing so will get you an invitation to the shareholders meeting.
You may get a price reduction in seminars/events and conferences by asking if there is a discount if you are unemployed.

SUGGESTIONS TO CAPTURE RECRUITERS’ ATTENTION
Abby shared some unique ways to get noticed.
• TESTIMONIALS
Ask your friends and co-workers both current and past if they are willing to give a testimonial on how great you are as a professional. Offer free pizza and film their thoughts on you. Place the session on YouTube and attach it to your LinkedIn profile.
You can also film your own video and highlight the top 10 reasons why an employer should hire you.
• FACEBOOK AD
You can place an ad on Facebook to get a potential employer to notice you. The best way to do so is to place the ad directly on the desired employer’s Facebook page. Place ads one at a time.
• BILLBOARD
Buy space on a billboard and feature your skills and desired job. One job seeker had 4 job offers in 4 months.
• GOOGLE AD
You can buy an ad on Google for $6. If interested in learning more, google “The Google Job Experiment” to read more about one job seekers success.
• CHOCOLATE RESUME
Make your resume unique. Yes, there has been a job seeker who made a chocolate resume! For more details google “chocolate resume”.

Best wishes in discovering the hidden job market!

“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.”
Michael Jordan

Hiring Companies

Arizona Department of Economic Security
Katherine Arnsbarger, Senior Recruiter

DES works with families, community organizations, advocates and state federal partners to realize its vision that every child, adult and family in the state of Arizona will be safe and economically stable. DES helps Arizonians reach their potential through temporary assistance for those in need, and care for the vulnerable. The agency’s culture is highlighted by teamwork, respect, integrity, accountability and diversity. There are six divisions at DES including Aging and Adult Services, Early Intervention Services, Benefits and Medical Eligibility, Child Support Services, Employment and Rehabilitation Services and Developmental Disabilities. The benefits are robust and focus attention on Career Development. Career fields are many and include Dental Care, Administrative, Graphics and Design, Health Care, Human Resources, Procurement, Security and Safety, and Warehouse. There are currently multiple opportunities and openings. If interested in learning more and applying, go to this website.

Trinity Services Group
Nancy Lee-Stanford, Talent Acquisition/Recruiter Arizona

Trinity Services is the leading food, commissary and technology provider to the corrections industry. The organization serves anywhere from 200-1,000 inmates three times a day. Trinity is currently hiring Food Service Directors, Asst. Food Service Directors, Unit Manager and more. Benefits are many and include training opportunities. New employees become fully vested after 30 days of employment. Employees have the ability to grow and develop professionally. To learn more about Trinity and employment possibilities, visit the career page at Trinity Services Group.

Ashton Tiffany
Tom Carr, HR Director

Ashton Tiffany has been in Phoenix since 1995. The organization is about fun and professional culture, operational excellence, financial strength and outstanding reputation. Ashton Tiffany are risk management consultants and help organizations reduce risk and reduce the cost of it. For the ninth year running, Ashton Tiffany was named one of Phoenix’s “Best Places to Work” by the Phoenix Business Journal. Current opportunities include Senior Accountant, Internal Auditor, Senior Benefits Consultant, Front Desk Receptionist, Property Claims Adjuster, Multi-lines Claims Adjuster and School Bus Driver Trainer. Joining Ashton Tiffany will provide you with numerous benefits and an award winning culture. Desired skills include attitude and aptitude. For more details visit their website.

Vanguard
Renee Brown, Senior Recruiter

Vanguard’s rich heritage is powerfully evoked by its logo, the image of a ship. The company is named for a distinguished 18th-century vessel. Meaning “in the forefront,” the name has proven quite fitting as they have grown to become a leader in serving investors. From its start in 1975, Vanguard has stood out as a very different kind of investment firm. Vanguard was founded on a simple but revolutionary idea—that a mutual fund company should not have outside owners. Founder John C. Bogle structured Vanguard as a client-owned mutual fund company with no outside owners seeking profits. Vanguard has 16 locations worldwide with more than 14,000 crew members. The Scottsdale location has 3,000 employees. Positions are entry level to management and include openings such as client relationship specialist, processing associate, retirement plan service representative, financial advisor and team leader roles. Most jobs require a license. Benefits begin on day 1 and are robust including some unique offerings such as pet insurance, cell phone discounts, car services and dining. Great efforts are taken to ensure that employees have a work life balance. To learn more about employment opportunities at Vanguard go the careers page.

Resources

City of Phoenix
Rob Stenson, Supervisor, Business & Workforce Development Center

Rob reminded the group of the purpose of Arizona@Work, “provide resources that link qualified workers to quality employers”. There are a number of Job Centers located around the valley. Those centers offer job search and workforce development; and business services. Rob highlighted the different skill development packages offered by the City of Phoenix. Those include Seminars available to the public; Level 1 Package-Skills Match the Job Market; and Level 2 Package-Research Pathways to Higher Wages. Seminars include: Arizona Job Connection (AJC), How to Create a Winning Resume, Perfecting Your Interviewing Skills, Mock Interview Lab, Understanding LinkedIn, Leveraging LinkedIn, 21st Century Job Search Seminar, and Job Clubs. The 3-day sessions are focused on ways to jumpstart your job search. Topics discussed are Social Skills, Creating and Implementing a Job Search Plan, Interviewing, and Long Term Career Management. The 3-hour session emphasizes Employability. Rob reminded us of the two sources for potential job opportunities including the AZ Job Connection or Maricopa Career Planning System. Phoenix Public Library has a number of E-Resources available. With your Phoenix Public Library Card you can attend nearly 500 online classes, adult learning center, video resume, learning languages and career guidance center.

Coder Camps
Jason Jones, Admission Representative

Coder Camps prepares students for a career in software development with immersive coding bootcamps, online instruction, and career placement support. Graduates are equipped with a practical knowledge of full-stack software development, interview skills and a portfolio demonstrating their abilities. Coder Camps’ accelerated learning programs are offered full-time, part-time and online. The school is the only code camp to offer graduates lifetime access to all courses, a community of developers, and career services for free.

Closing

Jessica Pierce, Executive Director, Career Connectors, closed the meeting by thanking North Phoenix Baptist Church and the volunteers. The next Career Connectors meeting will be in Scottsdale on Thursday, February 9, 2017 and features Andy Ridley as speaker for the topic “How to Work a Job Fair” For additional information on this event and future events, please visit the event page.