Written by Marie Zemen
Is your life in Sci-fi? Your life is fine and then everything’s changed. You’ve lost your job and everything turns upside down. You start looking for a new job and find it’s totally different. There’s the internet and the applicant tracking system (ATS). Aah, the APPLICANT TRACKING SYSTEM…
ATS has taken over the role of deciding who makes the cut. Who weeds down the talent pool? A computer (A ROBOT) is deciding your fate. A robot makes the decision and passes on your potential. ATS evaluates resumes against open job postings: do you match up? 75% of Fortune 500 companies use ATS to review and RANK resumes before a HUMAN receives them. But in order to be seen by a human, it must go through the BOTS. How can you best the Bots?
Keynote speaker, Justin Jones, presented information on how to Best the Bots. Besides being an experienced trainer and dynamic speaker, Justin brings a plethora of knowledge on current job search topics. In addition, Justin has been an advocate of Career Connectors since its inception.
How do you get your resume before a HUMAN? Keep your audience in mind. Your first audience is ATS, a robot (or Justin’s term – the “Resumator”). You need to tailor your resume with ATS in mind to receive a high ATS RANK (or score). How do you get the best SCORE? Your score is the result of:
1. Key Word Phrases – a job posting is broken down into 2 to 4 key word phrases. What are the key word phrases in a job posting? What did the HUMAN feed into ATS? Keywords count and should be in your resume at least 2-3 times. Don’t forget that cover letter – it needs the keywords too. Do your keyword research. Re-read the job description and note which words turn up frequently. Check out TAGCROWD.com. You can create word phrases. Copy and paste the job description, click on visualize and key words will pop out.
2. ATS comparisons and matches on multiple levels.
3. ATS queries previous applicants and current resumes for how often relevant key word phrases occur.
4. Application completeness. Any missing information such as contact information, SSN; if it’s incomplete, you’re out! Remember, robots understand data. Data in, data out. Fill it all out to increase your chances of being seen by a HUMAN. Per Justin, another point of reference is LinkedIn, the largest ATS. Companies are spending $8,000 a year to use LinkedIn. Besides the right keywords, there is completeness. Full profiles get you bumped to the top! Include LinkedIn profile on resume but make sure your profile does not say the same thing as your resume. You may also include samples of work or published papers on your LinkedIn account. There is a downside: too much information.
5. Additional data: professional experience, academic experience, tenure, skills. Standard ATS scan for headers: Education, Professional Experience and Dates. Missing dates or abbreviating a company name can confuse ATS. Don’t forget the date and time you applied is right on top. Keep updating; otherwise, your ongoing interest may be questioned.
An ATS report is given to a HUMAN to review. Did you match up to what they are looking for? The report reveals resumes with the highest score as well as a breakdown of keyword phrase complete matches; partial matches and missing entirely.
1. Stick to TEXT. Computers read plain text. Don’t use fancy fonts – use standard fonts: Arial, Times New Roman, Calibri, Courier. Remove all formatting; use left justification; asterisks work, bullet points do not work. Submit a resume in word doc instead of PDF. PDF confuses the computer. Bring the “pretty” resume to the interview.
2. Use Plain Language for Headers. Examples of standard headers to use are: Work Experience, Education, Skills, Volunteering. The ROBOT will read those headers.
3. Customize content for each resume and application. Remember, keywords count. Customize your keywords.
4. Be yourself and have an accurate representation of who you are and your career achievements.
To follow Justin on Twitter, search @1ResumeResource.
Sherene has 17 years of experience and specializes in workforce planning. Sherene addressed Leveraging SKA’s: Skills, Knowledge and Abilities. Each one is unique and equally important. What are the differences?
Skills are proficiencies developed through training or experience. An example would be: organizing resources and establishing priorities.
Knowledge is the theoretical or practical understanding of a subject. An example is knowledge of general accounting and budgeting principles.
Abilities are the qualities of being able to do something. An example is the ability to create, compose and edit written materials.
Recruiters looks for SKAs. TIPS: Read the SKA’s very closely. Review very thoroughly all the experiences you have had and look for things that relate to the individual SKAs (don’t miss the value of life experiences). Analyze the experiences you have identified. Show how your experience relates to the individual SKAs. Understand your strengths: who you are at the core and what value you can bring. Make a plan and capitalize on the relationships in your life.
Sherene also identified the top active industries in Arizona: Customer Service, Healthcare and Manufacturing.
Antoine Skinner is the Branch Manager for the North Scottsdale office. US Bank is the 5th largest commercial bank in the US with headquarters in Minneapolis. US Bank is 150 years old and has been in Phoenix for twelve years. US Bank is a full-service bank (banking investment management, mortgage, trust and payment services). They have approximately 17 millions customers and 3,000 branches. Their mission: “We invest our hearts and minds to power human potential.” Their core values: “To establish a standard of measure for acting in the best interest of our customers, colleagues, communities, and shareholders.” As part of their benefit plan, US Bank offers Career Development Planning Resources and Professional networking opportunities. One of the resources is their MentorConnect program that matches employees based on specific development goals. Among their benefits, US Bank offers a cash balance pension benefit and FSAs for heathcare, daycare and transportation expenses. Their job openings include: In Store Branch Managers, In Store Bankers and In Store Branch Assistant. Apply here.
SUPERIOR HOME SERVICES
Tiffany Williams, Insurance Account Manager
Travis Gallegos, Project Coordinator
Superior Home Services is located in Scottsdale and has been in business for thirty years. They have Monday-Friday regular business hours and their benefits include: Paid Vacation, Medical Dental and Vision. What do they do? FHA default management and loss minimization. SHS pioneered a unique program addressing vacant, abandoned FHA properties in default with the capability to both settle hazard claims and manage property repairs. The hazard claim repair process includes: identify properties and damages; file insurance claim(s); resolve the claim; repair the property; and quality control. Current job opportunities include: Insurance Associates and Construction Associates. Please send resumes to the attention of Danielle Sahlin, SHS HR Manager at firstname.lastname@example.org.
Adecco is the #1 staffing supplier in the world. Adecco places over 650,000 associates each day and has over 100,000 clients. Adecco has over 5,000 locations and has been in business for over 50 years. Adecco’s services include: temporary, temporary-to-hire, direct placement and master vendor. The positions include: administrative, customer service, marketing, accounting/finance, light industrial, engineering/technology, IT and medical/science. Benefit offerings include: Medical, Dental, Vision, Tuition reimbursement, direct deposit, term life insurance. In addition, Adecco’s offers coaching/counseling; professional development training; and resume assistance. Review positions and apply here.
Founded over 40 years ago, Charles Schwab is an investment service firm which is headquartered in San Francisco. They are the recipient of 18 awards in 2014 for their employee-friendly workplace. Charles Schwab has over 4,000 employees in Phoenix. Charles Schwab has specialties in: advisor services, retirement plan services, brokerage, banking, and financial consulting. They currently have over 75 job openings in Phoenix. Shannon Grimes highlighted a sampling of the current opportunities, which included positions in their Broker Trainer Program, Client Reporting Specialists and Relationship Specialists. They are looking for individuals who have a passion for service and the financial markets. They value their employees and encourage work-life balance. One of the employee perks are on-site financial advisors for their employees. How to apply? Create your online profile and upload your resume at: tiny.cc/CareerConnectors.
For over ten years, TTY Career College has been helping professionals attain their career potential via top industry certifications. Their goal is to re-skill and re-tool individuals to get back into the workforce at a faster rate. Current short-term certifications include PMP, CAPM, Microsoft Office Professional, Computer Service Technician and Cisco Certified Network Associate. TTY Career College has options available to assist with funding — WIA Grant, Attorney General Grant, VA, Montgomery GI Bill and Scholarships. TTY has quality experienced instructors, Career Services who cultivate relationships with companies who have job openings and a Pass Pledge.
Executive Director, Jessica Pierce, closed the program reminding the attendees to complete the DISC assessment. This is a free tool, which is a behavioral assessment to better understand yourself and gives you a perception of how others see you. A special thank you to Central Phoenix Baptist Church and to the Career Connectors volunteers. Career Connectors is in need of backup photographers and writers (event recap bloggers). For additional information, please visit Career Connectors.
April 9th in Scottsdale – Cynthia Duerkop – “Selling Your Transferable Skills…Past Experience = Future Value”
April 28th in Gilbert – Dave Sherman – “Get the Job Fast – How to Find a Great New Job in Half the Time”
May 6th in Phoenix – Tabitha Dumas – “Image Matters: Elevate Your Image and Expand Your Influence”
For additional information and to register, please visit Career Connectors.